Dear Spark LIVE Users,

To keep your Spark LIVE performing at its best and secure, we've found a crucial firmware update.This update is essential to check your Spark LIVE serial number's validity and ensure smooth product registration. Please note that this update must be performed using a computer.

For detailed instructions on how to update your firmware, please visit our Help Center article here. Once your firmware is up to date, reconnect your Spark LIVE with the Spark app and proceed with product registration.

If you encounter any difficulties or require further assistance during the firmware update process, please don't hesitate to reach out to our dedicated support team. We are here to ensure a seamless experience for all our users.Thank you for your cooperation in ensuring the best experience with your Spark LIVE.